Privacy Policy

Effective Date: May 9, 2025

At Paperfly (accessible at https://paperfly.app/), your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data. By using our website or platform, you agree to the practices described below.

1. Information We Collect

Personal Information

When you interact with Paperfly—by signing up, using our tools, or contacting us—we may collect:

  • Full name
  • Email address
  • Phone number
  • Company/organization name
  • Billing and payment details
  • Content or documents you upload or generate

Usage Data

We automatically collect data about how you access and use our platform, including:

  • IP address
  • Browser type and version
  • Pages visited
  • Time spent on pages
  • Referral URLs

Cookies & Tracking Technologies

We use cookies and similar tools to enhance your experience, understand user behavior, and improve our services. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide and operate the Paperfly platform
  • Process transactions and manage user accounts
  • Respond to customer support requests
  • Improve our tools and user experience through analytics
  • Send relevant updates, product information, and marketing communications (you can opt out anytime)
  • Meet legal obligations and enforce terms of use

3. Sharing Your Information

We do not sell your data. We may share information with trusted third parties who help us operatePaperfly, such as:

  • Payment processors
  • Hosting providers
  • Analytics tools
  • Legal or regulatory authorities (when required by law)

All third-party providers are contractually obligated to protect your information.

4. Data Retention

We retain personal data only as long as needed for business purposes, legal compliance, or to fulfill any ongoing service-related functions. You can request data deletion at any time by contacting us.

5. Data Security

We apply industry-standard safeguards—encryption, access controls, secure servers—to protect your information. However, no system is completely immune to risk. We recommend taking precautions to keep your credentials and data secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Object to or restrict certain data uses

To make a data request, email us at info@thematchengine.com.

7. International Users

If you access Paperfly from outside our country of operation, note that your information may be processed and stored in countries with different data protection laws.

8. Third-Party Websites

Our platform may include links to third-party websites. We are not responsible for the content or privacy practices of those sites.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal obligations. The "Effective Date" will be updated accordingly. We recommend reviewing this page periodically.

10. Contact Us

For any questions or concerns about this Privacy Policy or your data, please reach out to us at:

Paperfly
Email: info@thematchengine.com